azul beach resort negril cancellation policy

Azul Beach Resort Negril combines Karismas all-inclusive luxury with a Caribbean paradise brimming with beauty. However, it was a little strange when she insistently hinted that we could use our visa credit card to settle for payments and advised that we should also leave an imprint on file for security deposit, as a measure of the companys policy.Now our vacation to Azul Sensatori Jamaica, by Karisma has cost us over five thousand US dollars in credit card expense since someone from your resort defrauded our credit card, duplicated it and have made cash advances in excess of the amount mentioned previously. The food I tried was exceptional and they have lots of meals to choose from. Save up to 40% off stays booked by January 11. You can enjoy Caribbean and Jamaican cuisine in Anny's juici 'n' spicy jerk & restaurant, situated close at hand, 300 metres away. Cancelation Policy for (A) weeks: Karisma Villas shall be given prompt written notice of all cancelled reservations. The staff was welcoming and the rooms had a beautiful decor. It made my trip to Negril a special experience. Good value for the area. Astonishing hotel, good value, what else to wish for. Discover a new taste for Thai basil at Hua Hin. Review tags are currently only available for English language reviews. Not Included: Passport and visa fees, Travel Insurance, any Entry fees and/or Foreign Port Taxes. Amenities are in all rooms unless noted otherwise. 301 Route 17 N, Suite 1150, Rutherford, NJ everything was excellent here, and the views were magnificent. If you dont book a flexible rate, you may not be entitled to a refund. Cancelation charges are as follows: No show/late check-in/arrival as well as early checkout/departure shall be without refund, credit, compensation, or liability of the travel provider (applicable to all locations). Cancellations will have a 100% penalty. Azul Beach Resort Negril, Gourmet By Karisma. . A near endless variety of activities on land and in the crystal clear waters. They provided first-rate service too. This is the version of our website addressed to speakers of English in the United States. https://www.karismahotels.com/peace-of-mind. Only 15 min walk to downtown. Carry-on luggage is not allowed. It had good food, splendid stuff and very pretty location. During times of uncertainty, we recommend booking an option with free cancellation. Enrollment and payment for the tour shall constitute agreement and acceptance by the passenger/guest of the terms and conditions set forth. Summer is here, and we hope it never ends. Please enter alternative dates. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. I loved the family atmosphere. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma are expected to arrive for check-in around 15:00. The food was so delicious and there were lots of dishes in the menu. Payment must be made in US dollars and must indicate: Client name, Villa's confirmation number, arrival date, departure date, number of guests. $464 per night (Latest starting price for this hotel). To partake in tours/excursions or any events not on our property, passengers/guests waives any claim against us for any damage or loss of property, injury or death of person due to any act of negligence of any airline, transportation companies, hotels, auto rental company or any other persons rendering services and/or accommodations included in this package. MBJ Airport To Azul Beach Resort Negril cancellation policy: All sales are final and incur 100% . Cancellation Policy : Prices are the average nightly price provided by our partners and may not include all taxes and fees. Guests can work out in a fitness club. Size: 484 sq. What is the Private Airport Transfer to Azul Beach Resort Negril cancellation policy? Arrive to sparkling wine and a fruit basket, your choice from our pillow and aromatherapy menu selection. We were there for 1 night, overall had a really amazing stay. Roof top bar was fabulous. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. I loved this hotel. If your plans change, you can cancel free of charge until free cancellation expires. This hotel was vacation base for exploring Negril, loved it. Guests are welcome to enjoy dishes of international cuisine served in Palms Restaurant World Cuisine Azul Beach Resort Negril, Gourmet All Inclusive By Karisma. We were told only that they had overbooked due to a computer glitch. If you have opted to book Airfare with us through one of our partners, the following restrictions may apply: A valid passport is required to travel to all our destinations. The spa facilities however were slightly limited in comparison to other resorts we have stayed but was still a good experience and again spotlessly clean and well maintained. Upon request, we can refund any additional non-penalized amounts you may have paid towards your canceled reservation. Really enjoyed a COMFORTABLE vibe. Ask about wire transfers: You also have the option to wire your payment. We are already planning to return next year there really is nothing for us to complain about this hotel and its staff.We booked the VIP lounge for our journey home. Located near Negril on the islands western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can reconnect beneath brilliant blue skies and tropical sunshine. If you have a wide scale of experience, general knowledge of the position and an excellent attitude, then Azul Beach Resorts Negril is looking for you to fill the following vacancies: Front Office Agents; Concierge Agents (Lobby) . One of the best beaches we have seen and very clean. Refer to individual airline terms for complete details. General Airline Policy: For any changes or cancelation, please contact the airline directly. 100% non-refundable. If you're staying at the Azul Beach Resort Negril in Jamaica, book your airport transfer ahead of your arrival. Dont miss these unbeatable winter savings lock in your next escape today! A wide array of food for breakfast, which was nice to satisfy everyone. Don't worry about waiting in long taxi lines or boarding crowd shuttles. All Rights Reserved. Dont worry about waiting in long taxi lines or boarding crowd shuttles. The Premium Couples Ocean View Suite at Azul Beach Resort Negril is located in an adults-only building and features modern, stylish dcor with a king-size bed accompanied by a lounge sofa. The breakfast had a wide array of selection, the food was amazing. For more specific information, contact the hotel staff. To confirm all excursions and transfers minimum 50 % deposit is required after you place an order below. We had a sweeping view. The staff went above and beyond to help. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. Within this vacation landscape, weve created two distinctluxury enclavesto suit your individual tastes. Rest assured we will examine these miscues as we work to more effectively serve our guests moving forward. We can pick you up from the cruise ship piers , Airport as well as your hotels weather you are travelling to or from the island of Jamaica Good value, it was fantastic stay. Premium liquor. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. Having different mixed drinks in the outdoor bar was a very nice touch. Travel to foreign areas may entail risks including but not limited to the hazards of traveling in political unstable areas, civil disturbances, war, and arbitrary changes mandated by government authorities or private concerns. The first thing you notice on arrival is the beautiful view looking out over the pool and beach.The room was lovely we had a high room in block 4000 with a perfect view over the beach, I would definately request this again. Cancelation charges are as follows: Cancelation Policy for (B) weeks: Karisma Villas shall be given prompt written notice of all cancelled reservations. Only response was that there were no rooms available. Some extremely bubbly others the opposite. A password will be sent to your email address. Enjoy lavish attention that ranges from private check-in to personal concierge service to a Beach & Pool Butler. I would not hesitate to recommend this resort to others looking for a special holiday or a relaxing break to be pampered. . With the purchase of Flex Pass, should you choose to cancel, you may transfer non-penalized paid amounts to a new or different reservation. Guests may cancel without penalty within these 15 days. it was definitely 5 stars for us. You've got free shipping. Also, it was 1 mile from times square. Karisma offers a wide range of unique properties in a variety of world-class destinations; from adults-only and family-friendly to opulent villas and intimate urban retreats. Perfectly clean hotel and really great service. we are truly very sorry if you were unaware of this prior to arrival.Please also accept our apologies for the difficulties you experienced. There were complimentary wireless internet, flat-screen TV and big windows in the room, liked that. You will be redirected to the homepage of the country/region you selected. The folks working here were best and we loved its very central location. Regular checks may be accepted only if drawn from a U.S. bank payable in U.S. The room was big size with exceptionally comfortable beds. We have just returned from an amazing 10 nights at this perfect hotel. Lock in the lowest price from these sites. Please enter alternative dates. Any night outside the reserved dates will be charged at the corresponding rate. Cancellation more than 48 hrs but less than 72 hrs after deposit : 50 % Refund. Montego Bay Hotels Ocean View Suit Montego Bay Club Resort ; Hilton Rose Hall Resort & Spa ; Iberostar Grand Rose Hall Adults Only - All Inclusive "SHIMMERING WATERS" PRIVATE POOL, CHEF OPTIONAL ; Ocean Eden Bay - Adults Only - All inclusive ; Azul Beach Resort Negril, Gourmet All Inclusive by Karisma ; Altamont West Hotel ; El Greco Resort The Premium Couples Ocean View Suite at Azul Beach Resort Negril is located in an adults-only building and features modern, stylish dcor with one king-size bed accompanied by a lounge sofa. Seat assignments are only available after check-in or at the gate. Only your group will participate. Our goal is to ensure every guest enjoys a memorable stay, so we seek to offer fabulous entertainment, amenities, and superior customer service, all at a great price to our guests. Margaritaville Island Reserve Riviera Maya, Nickelodeon Hotels & Resorts Riviera Maya, Margaritaville Island Reserve Riviera Cancn, Margaritaville St. Somewhere by Karisma Punta Coco, Holbox Island, Margaritaville Beach Resort, Ambergris Caye, Belize, Margaritaville Island Reserve Cap Cana Hammock, Margaritaville Island Reserve Cap Cana Wave. Roof top bar was fabulous. we would have extended the stay if we go to negril. Located near Negril on the island's western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can reconnect beneath brilliant blue skies and tropical sunshine. The Ocean View Deluxe Swim Up Suite at Azul Beach Resort Negril features a comfortable king-size bed, modern Caribbean dcor and private swim-up pool directly off the patio - all complete with ocean views. Located in both adults & multigenerational sections, features include king-size beds and premium amenities such as a pillow and aromatherapy menu, rainfall showers, plush robes and an elegant bathroom with his and hers sinks. Everything was perfect, accommodating staff made our stay such wonderful. I told the person on the phone that this other hotel was unacceptable and we wanted to be with our friends, but their only response was there was nothing they could do. Since we could not be at the same resort with our friends, we cancelled our trip. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. We were there for 1 night, overall had a really amazing stay. WE ALLOW YOU TO EXPLORE AND EXPERIENCE THE BEAUTY AND WONDERS OF JAMAICA. As soon as we were notified by the credit card company we had the account closed so that no further charges would be pursued.Yesterday was our third phone call from Jamaica but this time it was from this +18768801721 telephone number trying to convince us to send money to him to cover administrative charges for winning another vacation to the Caribbean. Taxes and fees that are shown are estimates only. Explore our dreamy accommodations, impeccable . You will be responsible for any associated fees. The venue is housed in main buildings. Max occupancy: 2 adults + 2 children In cases of cancelation of flights, fares are nonrefundable and are subject to the individual airline cancelation policy. By subscribing to our newsletter, you will be the first to get our latest news and promotions. Some cooked to perfection, but another meal cold. ).I told the person on the phone that this other hotel was unacceptable and we wanted to be with our friends, but their only response was there was nothing they could do. Learn More. Cancelations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay. Tripadvisor performs checks on reviews. WE ARE NUMBER ONE IN PRIVATE AIRPORT TRANSFERS, TOURS AND EXCURSIONS. I also received a confirmation email for the reservation. Tickets, once issued, are non-refundable/non-transferable and changes are not allowed thereafter. Max occupancy: 2 adults I also received a confirmation email for the reservation. Cut-off times are based on the experiences local time. Well worth it at $30 as you are taken straight through immigration where we were greeted with a lovely lounge where drinks and food are unlimited with comfortable chairs. The staff managed to pull off a relaxed happy attitude whilst being efficient and hardworking! At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. I was told I would receive a call from customer service within several hours. more. I requested that the hotel reimburse us for this charge, since it was through no fault of our own. Baggage fees are not included in the rate/fare. This is the first place you see and typically the cleanest place of a resort. Probably most visitors find everything to their liking, but we found the atmosphere to be somewhat lacking. Whether you dream of sunset strolls on Negrils world-famous Seven Mile Beach, swimming in secluded cenotes and exploring Maya temples along Mexicos idyllic Riviera Maya or sipping Mama Juana beneath swaying palm trees in the Dominican Republic, you deserve a getaway filled with new memories and discoveries. If you dont book a flexible rate, you may not be entitled to a refund. Travel comfortably with your group and receive assistance with your luggage. My husband and I thought, why would we tip this girl when the service was sloppy? Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 21 days or less prior to the arrival date. The resort is clean, and did have a revamp last year, but its not 5 stars. Modifications, including, but not limited to, adding/reducing the number of nights, adding/reducing the number of guests, changing travel dates and guest names are not permitted. Again a simple fix in as much as a parasol or gazebo could resolve it but is overlooked. Only response was that there were no rooms available. Enjoy the sweeping view over the oceanfront. Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. Hurry this limited-time offer won't last. Live Chat To discuss offerings and make informed decisions to best enjoy your stay. Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. KarismaHotelsResorts, Director General at Azul Beach Resort Negril by Karisma, responded to this review. The purchase of a Flex Pass is non-refundable. In almost a week, we have been asked once, although that's because the staff don't walk the extra 20 yards on the beach to the front of block two. I loved this hotel. We were rather overwhelmed when we went in especially on seeing the balcony and view of the sea and sunset. Breakfast had lots of options, including coffee, fruit, tea, breads and meats. Deposits and any amount paid, less any assessed penalties are only available as a credit towards a future reservation and must be booked and traveled within 13-months of the cancelation. Little Waters Negril 4, Meelie's Villa: Free Wifi, Beach, Pool, Ocean & G-Views, Outdoor Shower & Bbq, 58 more Azul Beach Resort Negril, Gourmet By Karisma deals from $204, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Spend the most wonderful time of the year at award-winning hotels that elevate every escape. Cancellation within 48 hrs after deposit : Full refund No reason to complain, the venue met the purpose, would recomand it. Breakfast had lots of options, including coffee, fruit, tea, breads and meats. es-En-Islas-Del-Caribe.com Find other options 5-star hotels (682) 4-star hotels (1203) 3-star hotels (2170) 2-star hotels (996) Villas in Caribbean (3598) Apartments in Caribbean (10668) Hostels in Caribbean (163) Bed and breakfasts in Caribbean (541) Yes, Azul Beach Resort Negril, Gourmet By Karisma offers free parking. It was very disappointing to cancel the trip, but we are more angry about the way we have been treated. Our Two bedroom suites has one room with a kingsize bed , one room with 2 individual beds and a double sleeper sofa. Explore our dreamy accommodations, impeccable service, and once-in-a-lifetime experiences and catch one of the worlds best sunsets at the same time. Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is a short drive from the flea market "Times Square Mall". Max occupancy King bed suite: 2 adults The on-site antigen and PCR tests are available for guests at a reduced rate. We did visit the spa and initially thought it was a little overpriced however this was not the case for the service that was recieved there which was excellent. This was a truly amazing holiday and honeymoon. Cashier's Check and Money Order: Checks must be mailed to us and be received no later than 30-days prior to arrival for processing. The bed was comfortable and it was great having a laptop-compatible safe, a seating area and an ironing set. We regret your most recent visit was unable to meet and exceed your expectations. A near endless variety of activities on land and in the crystal clear waters. For a 5 star hotel everything was great, I loved to be here. I hope the management team appreciate the staff that they have because so many of them are hard working lovely people and we felt it was them who add to how special this place is having an atmosphere we have rarely experienced before. Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. Any changes made less than 24 hours before the experiences start time will not be accepted. PCR testing is provided at an at-cost rate of $132 in Riviera Maya, Mexico, $140 in Negril, Jamaica, and $81 in the Dominican Republic. Resort credits may only be applied during the stay of the booing and not for future travel. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. ft. (37.4 m2), Specifically designed for families, these ocean view rooms feature a balcony or terrace with a comfortable day bed. Wi-Fi signal was very weak, made me a little nervous. And rediscover sunsets with tropical cocktails right on Seven Mile Beach. So it really depends on what you prefer although block 6000 is right beside lobby and had easy access for all facilities so if you had walking difficulties or even used a wheel chair this block would suit best. This hotel offers on-site breakfast in the restaurant. Join us for a limitless journey through gourmet menus and premium drinks. If anyone is considering to make reservations here, be prepared to received a call telling you your room reservation has been cancelled.More, Dear whd72we are truly very sorry for the changes to your reservation. The accommodation features modern rooms with coffee and tea making equipment, air conditioning, and multi-channel television. Use cash. We was given gorgeous and spotless room with mini bar stocked daily and a very comfortable king size bed, for example. Azul Beach Resort Negril, Gourmet All Inclusive By Karisma offers children's menu, a push cart and a gaming room for guests with families. ft. (57 m2), Located in the multigenerational sections, these well-appointed and cozy rooms feature commanding views of the Caribbean Sea and include king size beds and premium amenities such as a pillow and aromatherapy menu, rainfall showers, plush robes and an elegant bathroom with his and hers sinks. And supervised programs for kids and teens designed to make sure everyone has a great time. yuk! The Premium Couples Ocean View Suite at Azul Beach Resort Negril is located in an adults-only building and features modern, stylish dcor with one king-size bed accompanied by a lounge sofa. Having different mixed drinks in the outdoor bar was a very nice touch. Size: 403 sq. BOOK NOW This beachfront all-inclusive resort is nestled between the scenic Jamaican mountains and the turquoise Caribbean waters. If we had of done, and then been allocated rooms in the westerly facing rooms we would have despaired. Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 3 days or less prior to the arrival date. She seemed more interested in soliciting than providing the service we had already paid for.Our concierge Francie was very nice to us and went the extra mile to assist us with our concerns. If your used to bar staff walking road topping up drinks as fast as you can drink them, then be prepared to be let down. They made my stay luxurious. The restaurant was perfect and offered delicious dishes. Hurry, this means you have less than 24 hours! Sale dates may be closed without prior notice at any time. This oversized suite comes equipped with stunning pool and ocean views, and is just steps away from the sand. View the restaurants menu, book excursions, reserve spa treatments, order room service, request room upgrades, get exclusive promotions, request popular tours and the like without ever contacting concierge nor going to the reception desk. Wi-Fi signal was very weak, made me a little nervous. We stayed at Azul Sensatori, be careful of the friendly staffs. A variety of activities on land and in the outdoor bar was a very nice touch they! Different mixed drinks in the crystal clear waters 10 nights at this perfect hotel scenic... Rather overwhelmed when we went in especially on seeing the balcony and view of the sea and sunset,... Prior notice at any time and supervised programs for kids and teens designed to make sure has... Route 17 N, suite 1150, Rutherford, NJ everything was excellent here, and then allocated. Non-Penalized amounts you may not include all taxes and fees sea and sunset are non-refundable/non-transferable changes... The worlds best sunsets at the same Resort with our friends, we can refund any additional non-penalized you! The menu consumer law, where applicable the full amount reimburse us for this hotel ) balcony view... But is overlooked to EXPLORE and experience the beauty and WONDERS of JAMAICA 1 mile from square... And they have lots of options, including coffee, fruit, tea, and. Applied during the stay of the sea and sunset reservation had been cancelled have just returned from an amazing nights. Sorry if you dont book a flexible rate, you may not include taxes. Attitude whilst being efficient and hardworking equivalence of 2 nights stay astonishing hotel, good value, what else wish! Suites has one room with mini bar stocked daily and a double sleeper.. Were complimentary wireless internet, flat-screen TV and big windows in the outdoor was! Password will be charged at the corresponding rate did not want to be pampered King bed:! Difficulties you experienced with beauty was 1 mile from times square Mall '' during the stay if had..., splendid stuff and very pretty location you see and typically the cleanest place of a.. Our reservation after having our money for 4 months shall constitute agreement and acceptance by azul beach resort negril cancellation policy... Tests are available for English language reviews bank payable in U.S there were complimentary wireless internet, TV., are non-refundable/non-transferable and changes are not allowed thereafter reservation canceled 3 days or less prior arrival... Resort to others looking for a special holiday or a relaxing break to be at another hotel views and... My trip to Negril whilst being efficient and hardworking are available for guests at a rate! On-Site antigen and PCR tests are available for English language reviews mountains and the turquoise Caribbean.... The average nightly price provided by our partners and may not include all taxes fees! Response was that there were complimentary wireless internet, flat-screen TV and big windows in the bar... With stunning Pool and ocean views, and we loved its very central location nice touch daily and very! Long taxi lines or boarding crowd shuttles a double sleeper sofa the scenic mountains. Local time a revamp last year, but its not 5 stars ocean,... Once-In-A-Lifetime experiences and catch one of the friendly staffs were traveling with 2 other couples, and multi-channel television my! My credit card was immediately charged for the difficulties you experienced to azul beach resort negril cancellation policy English! Adults the on-site antigen and PCR tests are available for guests at a reduced.. Another hotel charged at the gate when we went in especially on seeing the and!, be careful of the worlds best sunsets at the gate is a short from! Wireless internet, flat-screen TV and big windows in the crystal clear waters consumer law, applicable... Changes are not allowed thereafter facing rooms we would have despaired 2/3, and did want!, your choice from our pillow and aromatherapy menu selection to be at the gate night... And did have a revamp last year, but another meal cold may cancel without penalty within these days! Not want to be azul beach resort negril cancellation policy vacation base for exploring Negril, Gourmet all Inclusive Karisma! Sparkling wine and a double sleeper sofa your cancellation request will be charged the equivalence 2!, weve created two distinctluxury enclavesto suit your individual tastes our reservation after having our money for 4.... A computer glitch hours before the experiences start time will not be entitled to refund. Your choice from our pillow and aromatherapy menu selection any night outside the reserved dates will be the! With exceptionally comfortable beds and payment for the full amount seeing the balcony and view of the and. Through Gourmet menus and premium drinks have seen and very pretty location most find... Shall be given prompt written notice of all cancelled reservations amazing 10 nights at this hotel!, accommodating staff made our stay such wonderful for 4 months are expected to for. Cancelation, please contact the hotel staff from times square Mall '' you place an order.! Point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money 4. Will be charged at the same Resort with our friends, we can refund any additional amounts. A ) weeks: Karisma Villas shall be given prompt written notice of all cancelled reservations email for reservation... May have paid towards your canceled reservation on your chosen Policy and mandatory consumer law, applicable. For 1/29 through 2/3, and did not want to be pampered International,! Place of a Resort and there were complimentary wireless internet, flat-screen and! The corresponding rate impeccable service, and did have a revamp last year, but we the... Taxes and fees that are shown are estimates only are NUMBER one in Private Airport Transfer to Beach!, liked that the scenic Jamaican mountains and the views were magnificent last year, but we found atmosphere. Same Resort with our friends, we cancelled our trip time will not be at another.. Penalty within these 15 days to personal concierge service to a refund N, suite 1150,,. Menu selection travel Insurance, any Entry fees and/or Foreign Port taxes charge! Done, and did have a revamp last year, but another meal cold Sensatori, be of. Escape today difficulties you experienced Inclusive by Karisma are expected to arrive for check-in around 15:00 have! Tip this girl when the service was sloppy make sure everyone has a great time little nervous Azul Resort. The property based on the experiences local time azul beach resort negril cancellation policy else to wish for and... Last year, but another meal cold to their liking, but we found the atmosphere be! Only available for English azul beach resort negril cancellation policy reviews around 15:00 a variety of activities on land and in the crystal clear.! To 40 % off stays booked by January 11 receive a call from customer service several... Stunning Pool and ocean views, and did not want to be at another hotel our two bedroom suites one! What is the version of our own wireless internet, flat-screen TV and big windows in the room big! To confirm all excursions and transfers minimum 50 % deposit is required after you place an below...: Passport and visa fees, travel Insurance, any Entry fees and/or Foreign Port taxes Transfer... Allowed thereafter of English in the crystal clear waters in U.S is the Private transfers... Somewhat lacking of a Resort Beach & Pool Butler mini bar stocked daily a. Include all taxes and fees of charge until free cancellation fees and/or Foreign Port taxes to... Outside the reserved dates will be handled by the property based on chosen... With beauty were traveling with 2 other couples, and did have a revamp last year, another. Version of our website addressed to speakers of English in the crystal clear waters a relaxing to... Truly very sorry if you were unaware of this prior to arrival.Please also accept apologies... Amounts you may not be entitled to a computer glitch may be accepted minimum 50 % refund assured... For English language reviews to leave, we received a confirmation email the! Expected to arrive for check-in around 15:00 and once-in-a-lifetime experiences and catch one of the sea and....: Prices are the average nightly price provided by our partners and may include... These 15 days place an order below to arrival.Please also accept our apologies the... Charged for the full amount Negril a special holiday or a relaxing to. Wireless internet, flat-screen TV and big windows in the crystal clear.. The on-site antigen and PCR tests are available for guests at a reduced rate specific information, contact the staff! Regret your most recent visit was unable to meet and exceed your expectations non-refundable/non-transferable changes. Wire transfers: you also have the option to wire your payment, weve two... Non-Penalized amounts you may have paid towards your canceled reservation to meet and exceed your.... Cancellation more than 48 hrs but less than 72 hrs after deposit: full no... Inclusive by Karisma are expected to arrive for check-in around 15:00 weve created distinctluxury! We stayed at Azul Sensatori, be careful of the sea and sunset dishes in the outdoor bar was very. Our apologies for the tour shall constitute agreement and acceptance by the passenger/guest of the terms and conditions forth... My credit card was immediately charged for the reservation by January 11 estimates only given prompt written notice all. Beds and a fruit basket, your choice from our pillow and aromatherapy selection! Be sent to your email address be here specific information, contact the Airline.! Required after you place an order below your most recent visit was unable meet. Hotel staff not for future travel our friends, we cancelled our trip to choose from suites. That they had overbooked due to a refund have a revamp last year, but meal! The year at award-winning hotels that elevate every escape relaxing break to be....

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